Comprehensive Support
 

- All inclusive contract

This option takes away all the fuss and uncertainly of managing your IT systems and infrastructure. We audit your existing systems, and offer you a fixed cost, all inclusive SLA. This allows you to focus on your own business, knowing full well that your systems are taken care of.

There is no minimum contract term. The all inclusive contract can be setup on a monthly, quarterly, or yearly cycle.

Included in this agreement, are regular pre-emptive maintenance, regular system monitoring, regular backup checks. Depending on your requirements, All inclusive can include, but is not limited to, the following:

Technical support
Guaranteed response times
Fast turnarounds and fast time-to-fix
Proactive monitoring
Pre-emptive maintenance
Remote access and remote assistance
Disaster recovery planning and implementation
System Audits
IT planning and strategy
Backup monitoring & maintenance
 

Click here for a no obligation consultation and written quotation.

- Variable Rate agreement (Service On demand)
 

This is a great starting point for your systems maintenance if you are unsure about the level of demand and service required.
We setup a minimum support level and you pay additional charges as and when service is required, all at reduced hourly/daily rates. 

There is no minimum contract term.

Click here for a no obligation consultation and written quotation.